• All claims for missing or damaged goods must be reported to us (847)991-4010 within 5 business days of receipt of shipment.
  • Team Store will not be responsible for claims after 5 working days.
  • If shipment was damaged during shipping, please file a claim directly with UPS (we would be happy to assist you).

Custom/Close-out Orders:

  • No refunds, returns or exchanges for any custom or close-out orders.  Custom products are defined as any product we customize with a name including but not limited to banners, awards and namebadges.
  • No returns on ANY garment custom made with a logo, other than the REALTORŽ logo.  

Returned Checks:

  • There will be a $25 per-check charge for all returned checks

International Shipments:

  • The customer is responsible for customs and brokerage fees.
  • Please check with your local UPS for exact charges, they vary widely by region. Expect $25-$50 at a minimum.


  • Click Here to see our detailed shipping instructions

Super Saver Freight:

  • Many items are available with a flat $3.25 freight charge.
  • If you return items ordered with super saver freight, you will be credited back for product returned, minus are actual freight charge we incurred. (usually more then $3.25).
Copyright© Team Store 2016

Questions or comments? E-mail us, or call us at (847)991-4010.
All pricing subject to change. All prices quoted in US Dollars.